By Matthew Hornung, Director of Information Technology for Lee’s Summit Physicians Group.
During this unpredictable time, LSPG is making every effort it can to make your child’s healthcare as convenient and safe as possible. In order to reduce the chance of spreading disease, we have implemented a new telehealth system from Doxy.Me that allows our providers and staff to work with you and your child via video. This means you will be able to see the doctor or nurse without leaving the safety of your home, for common sickness and minor injuries. We have this service available in both our pediatric and adult medicine departments!
Our administrative staff consulted with several providers of telehealth and chose Doxy.Me based on its ease of use by both the provider and patient. We also selected Doxy.Me because it’s a secure system that ensures privacy during the telemedicine visit. Doxy.Me uses the latest technology to provide video and audio sharing between you and your provider, as well as the ability to transmit pictures of injuries or rashes during the call. This will allow our providers to see what’s wrong up close, but without being in direct contact with you or your child. This will also prevent you from having to be physically exposed to anyone in our office.
Using Doxy.me from a patient’s perspective is intuitive. It’s easy to use the system and you can immediately join a session with a provider when it’s time for your appointment. The application can run on either a smartphone or a laptop (windows or mac), making it convenient to use when you are on the go. We’ve found that our patients appreciate the ease of use and availability this service provides. While Doxy.Me is being used during the pandemic, we’re looking into implementing this as a regular service longer term.
Our office is taking extreme measures to keep our facilities clean throughout each day and at the end of business each night. We’re separating sick and well children in different areas of our buildings to further reduce any chance of spreading disease. That said, offering telehealth is just one more step we can take to ensure the comfort and safety of our patients and resume a somewhat normal routine for your children’s regular healthcare.